SofLite Inc — Beyond the Boundaries
Managed Services

We run it. You grow.

Ongoing management of your technology and security operations — delivered as a service with clear SLAs, transparent reporting, and a team that treats your environment like its own.

Managed IT

Managed IT Services

Keep your technology environment healthy, current, and supported — without building the internal team.

Helpdesk & End-User Support

Responsive support for your people — incident resolution, service requests, and onboarding/offboarding.

Infrastructure & Network Administration

Servers, networks, and endpoints administered, patched, and monitored around the clock.

Managed Cloud Operations

Cloud environment management, cost optimization, and resilient operations across Azure, AWS, and OCI.

Application & ERP Managed Services

Ongoing administration, enhancements, and user support for your enterprise applications and ERP platforms.

Backup & Disaster Recovery

Managed backup, tested recovery, and business continuity readiness — verified, not assumed.

Monitoring & Alerting

Proactive monitoring of infrastructure, applications, and services with actionable alerting and reporting.

MSSP

Managed Security Services (MSSP)

Enterprise-grade security operations as a service — across IT, cloud, AI, and industrial (OT) environments.

Security Monitoring & SOC-as-a-Service

Continuous monitoring of your environment with expert triage, escalation, and monthly executive reporting.

Managed Detection & Response (MDR)

Threats detected, investigated, and contained — combining leading tooling with experienced analysts.

Managed OT Security Monitoring

Specialized monitoring for industrial networks — asset visibility, anomaly detection, and OT-aware response.

Vulnerability Management as a Service

Continuous scanning, risk-based prioritization, and remediation tracking across IT and OT assets.

vCISO as a Service

Senior security leadership on a fractional basis — strategy, board reporting, and program governance.

Managed Compliance

Ongoing maintenance of ISO 27001, SOC 2, HIPAA, and PCI programs — evidence, audits, and renewals handled.

Email & Endpoint Security Management

Hardened, monitored, and managed protection for the two most-attacked layers of your business.

Incident Response Retainer

Priority access to our response team with pre-agreed terms — so the worst day has a plan.

Security Awareness as a Service

Ongoing phishing simulation and training programs that measurably reduce human risk.

Engagement models

Flexible ways to work with us.

MODEL 01

Fully Managed

We operate the function end to end against agreed SLAs — you get outcomes and reporting.

MODEL 02

Co-Managed

We work alongside your internal team, adding capacity, tooling, and specialist depth.

MODEL 03

Retainer & On-Demand

Reserved expert hours for advisory, response, and surge needs — without full outsourcing.

Hand it to a team that owns it.

Tell us what's consuming your team's time — we'll propose the right managed model and a transition plan.

Discuss Managed Services